Privacy Policy

1. Who We Are

Rise Strong Consulting Institute ("Rise Strong," "we," "us," or "our") is an organizational consulting firm based in North Carolina. We provide consulting, coaching, and restorative performance services to schools and organizations.

This Privacy Policy explains how we collect, use, disclose, and protect information about visitors to our website at risestrongconsulting.com and individuals who engage with our services.

2. Information We Collect

We collect information you voluntarily provide to us, including when you:

• Submit our contact or inquiry form (name, email address, phone number, organization name, organization type, referral source, and message)
• Book a discovery call through our scheduling calendar (name and email address, collected by Google Calendar)
• Send us an email directly

We also collect limited information automatically when you visit our website, as described in Section 4 below.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or message
• Schedule and confirm discovery calls and appointments
• Communicate about our services, engagements, and proposals
• Improve our website and services based on how visitors use them
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Analytics

We use Google Analytics 4 to understand how visitors find and use our website. This helps us improve our content and services. Google Analytics sets cookies in your browser and collects information automatically, including:

• Pages you visit and how long you spend on them
• How you arrived at our site (for example, a search engine, a direct link, or a referring website)
• General location information derived from your IP address (typically city or region level — not a precise address)
• Device and browser type, screen size, and operating system

This information is collected in aggregate and is not used to personally identify you. We do not use Google Analytics data for advertising, and we have not enabled Google Signals, advertising features, or remarketing.

Google Analytics collects this data on our behalf as a service provider. For more information, see Google's Privacy Policy and Google's description of how it uses data from sites that use its services.

How to opt out. You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on, by enabling your browser's "Do Not Track" or tracking-prevention setting, or by blocking cookies in your browser settings. Blocking these cookies will not affect your ability to use any part of our website.

5. Third-Party Services

We use the following third-party tools that may receive your information:

• Google Analytics — As described in Section 4 above, Google Analytics collects information about how you use our website. See Google's Privacy Policy.
• Formspree — Our contact form submissions are processed by Formspree, Inc. Your name, email, and message are transmitted to and stored by Formspree. See Formspree's Privacy Policy.
• Google Calendar — Discovery call bookings are handled through Google Calendar Appointment Scheduling. When you book an appointment, Google collects your name and email address. See Google's Privacy Policy.
• Google Fonts — Our website loads fonts from Google's servers, which may log your IP address. See Google's Privacy Policy.

6. Data Retention

We retain contact form submissions and booking records for as long as reasonably necessary to fulfill the purpose for which they were collected, or as required by law. If you become a client, your information is retained as part of our engagement records per applicable professional standards.

You may request deletion of your information at any time by contacting us at the address below.

7. Your Rights

Depending on where you are located, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of communications from us at any time

To exercise any of these rights, please contact us using the information in Section 9 below.

8. Children's Privacy

Our website and services are directed to organizations and professionals. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has submitted information to us, we will delete it promptly.

9. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of any information you transmit to us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.